If after performing the troubleshooting steps we have provided the crashing problem still occurs then this could already be caused by a corrupted game installation. Select Delete all to remove the local save data.Īfter performing these steps try checking if the problem still occurs.Highlight the game then press the menu button on the controller.Press the Xbox button on your controller.In order to fix this you will need to delete this save file then resync with the cloud. There’s a possibility that the game save file you are trying to load is corrupted. If the problem does not occur when using this new profile then you will need to remove your original profile from the Xbox then add it again. If only one profile is available then select the Add new option to add another profile that you can use for checking. Press the Xbox button on the controller.You can check if this is the culprit by using a different profile. If the Xbox user profile you are using is corrupted then this could be what’s causing the problem. Solution 3: Try to use a different profile Turn on the Xbox after a few seconds then try running Hellblade again then check if it still crashes.
Unplug the power cord then wait for a minute before plugging it back in. Press the Xbox button on the console for 10 seconds or until it turns off. You can fix this by performing a power cycle. Solution 2: Restart the Xbox consoleĪ common cause of a game crashing is the presence of corrupted cached data in the console’s RAM. This allows you to access the game system settings. This will remove any corrupted cached data that could be causing the freezing or crashing issue. The first troubleshooting step you should do in this case is to restart the game. Solution 1: Restart Hellblade Senua’s Sacrifice
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